FAQ
Check out the most frequently asked questions
Payments and orders
How can I place an order?
Select your product and size, and add it to your cart. Then proceed to checkout and complete your purchase by selecting your payment method.
What forms of payment do you accept?
We accept online payments (BLIK, fast transfers, payment cards) and PayPal.
Can I change or cancel my order after it has been placed?
Yes, but only before your order ships. Please contact us as soon as possible via email or Instagram DM.
Shipping and delivery
How long does it take to process an order?
We pack and ship orders within 1-3 business days.
What are the shipping costs?
Shipping costs depend on the carrier and are visible when placing your order. We offer free shipping for larger orders.
Do you ship internationally?
Yes, we send parcels throughout Europe.
Products and sizes
How to choose the right sweatshirt size?
You'll find a detailed size chart on the product page. If you have any questions, please contact us and we'll help you choose the right size.
Are the clothes unisex?
Yes – our models are designed in a unisex cut, suitable for both women and men.
How to wash sweatshirts to keep them looking good for a long time?
We recommend hand washing at 30°C, inside out, with similar colors. Avoid tumble drying or ironing the prints.
Returns
Can I return the product?
Yes, you have 14 days from the date of receipt of the package to return the product without giving a reason.
Other
Are you planning any new drops?
Yes! Follow us on Instagram and sign up for our newsletter – we'll be the first to announce new releases there.
Can I collaborate with your brand as an influencer/content creator?
Sure, we're open to collaboration. Drop us a line at [email address] or via DM.
How can I contact you?
The easiest way is via the contact form on the website, by email or via Instagram.
If you haven't found the answer to your question, please contact us! We respond within 1 hour!